General Terms and Conditions
1. This warranty covers any manufacturing defects / defects caused by production process and defects arising from normal usage within the warranty period stated in the Clause 1.0.
2. Poladrone Solutions Sdn. Bhd., Poladrone Distribution Co., Ltd. and Aonic Vietnam Co., Ltd. (hereinafter known as “The Companies”) will repair or replace the defective components or parts of the Product(s) listed in the First Schedule without charge.
3. Any parts removed for replacement under this warranty shall become the property of The Companies.
4. The Sales Receipt and / or the Sales Invoice (hereinafter known as the “Proof of Purchase”) of the Product(s) from The Companies shall be provide by The Purchaser to claim the warranty.
5. The Companies reserve the right to reject warranty claim if there is any indication of any abuse(s) or misuse of the only Product(s) listed in the First Schedule.
6. The warranty replacement shall be based on the Product(s) equivalent value at the material time of the claim and not necessarily a new Product(s) replacement.
7. The Product(s) replacement will only be applicable for one (1) time for any purchase made for each Product(s) during the warranty period.
8. The Companies shall not be responsible for any loss of business, loss of use of the Product(s), profit, or any other sequential loss, however, arising including delay in or failure to provide maintenance.
9. The Companies reserve the right to amend the terms and conditions.
10. This warranty does not cover the following circumstances:
a. Normal wear and tear.
b. Defect due to improper testing, operation, demonstration, maintenance, installation, adjustment or any alteration or modification of any kind or integration with other Product(s) which affect its efficiency.
c. Physical damaged due to negligence, improper handling and / or non-compliance with storage and transportation instruction issued by The Companies.
d. Defect due to disaster such as fire, flood, and earthquake, or any other acts of God.
11. This warranty is invalid / void if
a. The Purchaser failed to provide the valid Proof of Purchase;
b. The Purchaser failed to register the Product’s warranty;
c. Incomplete, invalid, or mismatched information provided by The Purchaser during Product(s) warranty registration;
d. The seal of the warranty on the Product(s) has been damaged or removed.
1.0 Warranty Period
1.1 The Companies issue a warranty that covers following Product(s) that sold by The Companies for the following period.
| Category | Warranty Period |
|---|---|
|
Category A |
Six (6) months from the date of purchase or 300 cycles, whichever comes first, unless stated otherwise. |
|
Category B |
Twelve (12) months from the date of purchase, unless stated otherwise. |
|
Category C |
Twelve (12) months from the date of purchase, unless stated otherwise. |
|
Category D |
Twelve (12) months from the date of purchase, unless stated otherwise. |
|
Category E |
Twelve (12) months from the date of purchase, unless stated otherwise. |
|
Category F |
Seven (7) days from the date of purchase, unless stated otherwise. |
2.0 Terms and Conditions
2.1 The Companies use Battery Management System (BMS) data retrieved from the Smart Battery Products (Rechargeable Lithium-Ion Products) during the processing stage of the warranty claim.
2.2 The data record from Battery Management System (BMS) must imply all the Operating Parameters stated on Clause 3.0, otherwise considered as warranty void.
3.0 Operating Parameters
| Parameter | Note | TAT-PWR1.00001 Tattu Pro 12S1P 44.4V 22000mAh Smart Battery | TAT-PWR1.00004 Tattu Pro 14S1P 51.8V 22000mAh Smart Battery | TAT-PWR1.00005 Tattu 3.0 14S1P 51.8V 22000mAh Smart Battery | OKC-PWR1.00002 OKCELL 12S1P 44.4V 22000mAh Smart Battery | OKC-PWR1.00003 OKCELL 14S1P 51.8V 20000mAh Smart Battery |
|---|---|---|---|---|---|---|
|
Charging Current |
Recommended Balance Charging |
80A |
80A |
75A |
45A |
60A |
|
Charging Voltage |
– Charging beyond absolute maximum voltage is strictly prohibited.
|
50.4V |
58.5V |
58.8V |
50.4V |
60.9V |
|
– The individual cell voltage difference shall not exceed 300mV when fully and balanced charged. |
||||||
|
Charging Temperature |
|
10℃~45℃ |
0℃~45℃ |
|||
|
Discharging Current |
Continuous Working Current |
140A |
140A |
130A |
8C |
8C |
|
Peak Current |
<160A |
<160A |
<180A |
10C |
10C |
|
|
Discharging Voltage |
Minimum Voltage |
42.0V |
49.0V |
50.4V |
39.6V |
46.2V |
|
Discharging Temperature |
Recommended |
-20~60℃ |
-10~-+70℃ |
|||
|
Over Discharging |
Recommended storage voltage |
44.4V – 46.8V |
51.8 – 54.6V |
51.8 – 54.6V |
44.4 – 45.6V |
51.8 – 53.2V |
4.0 Warranty Exclusion
4.1 This warranty does not cover the following circumstances:
a. Battery where the data is unable to be retrieved from BMS, typically caused by damage from fire, water, or strong impact.
First Schedule
List of Product(s)
Category A: Smart Battery Products (Rechargeable Lithium-Ion Products)
| Product SKU ID | Product Name |
|---|---|
|
TAT-PWR1.00001 |
TATTU Pro 12S1P 44.4V 22000mAh Smart Battery |
|
TAT-PWR1.00004 |
TATTU Pro 14S1P 51.8V 22000mAh Smart Battery |
|
TAT-PWR1.00005 |
TATTU 3.0 14S1P 51.8V 22000mAh Smart Battery |
|
OKC-PWR1.00002 |
OKCELL 12S1P 44.4V 22000mAH Smart Battery |
|
OKC-PWR1.00003 |
OKCELL 14S1P 51.8V 20000mAH Smart Battery |
|
OKC-PWR1.00006 |
OKCELL 14S1P 60.9V 20000mAH Smart Battery (Molex) |
|
OKC-PWR1.00007 |
OKCELL 14S1P 60.9V 28000mAH Smart Battery (Molex) |
Category B: Remote Controller and FPV Products
| Product SKU ID | Product Name |
|---|---|
|
SIY-RC01.00001 |
SIYI VD32 Remote Controller |
|
SKD-RC01.00004 |
SKYDROID T12 Remote Controller |
|
SKD-RC01.00006 |
SKYDROID H12 Remote Controller |
Category C: Radar and Flight Controller Products
| Product SKU ID | Product Name |
|---|---|
|
CUA-FC01.00001 |
CUAV V5+ Flight Controller |
|
JIY-RAR1.00006 |
JIYI K3A Pro Flight Controller |
|
JIY-RAR1.00012 |
JIYI K++ V2 Flight Controller |
|
JIY-RAR1.00009 |
JIYI K++/K3A GPS |
|
JIY-RAR1.00010 |
JIYI K++/K3A PMU |
|
JIY-RAR1.00001 |
JIYI K++ Ground Radar |
|
JIY-RAR1.00002 |
JIYI K++ Front Obstacle Avoidance Radar |
|
JIY-RAR1.00003 |
JIYI K++ Rear Obstacle Avoidance Radar |
Category D: Propulsion System Products
| Product SKU ID | Product Name |
|---|---|
|
HBW-PRO1.00001 |
HOBBYWING X8 CW Motor (35mm) |
|
HBW-PRO1.00003 |
HOBBYWING X8 CCW Motor (35mm) |
|
HBW-PRO1.00002 |
HOBBYWING X8 CW Motor (40mm) |
|
HBW-PRO1.00004 |
HOBBYWING X8 CCW Motor (40mm) |
|
HBW-PRO1.00014 |
HOBBYWING X9 CW Motor (40mm) |
|
HBW-PRO1.00015 |
HOBBYWING X9 CCW Motor (40mm) |
|
HBW-PRO1.00022 |
HOBBYWING X9 Plus CW Motor (40mm) |
|
HBW-PRO1.00023 |
HOBBYWING X9 Plus CCW Motor (40mm) |
Category E: Battery Charger Products
| Product SKU ID | Product Name |
|---|---|
|
SRC-PWR1.00001 |
SKYRC PC1080 Battery Charger |
|
SRC-PWR1.00005 |
SKYRC PC2200 Battery Charger |
|
SRC-PWR1.00008 |
SKYRC PC2500 Battery Charger |
|
SRC-PWR1.00010 |
SKYRC PC3000H Battery Charger |
Category F: Soft Pack Battery Products (Rechargeable Lithium-Ion Products)
| Product SKU ID | Product Name |
|---|---|
|
FLM-PWR1.00001 |
FULLYMAX 6S 22.2V 22000mAh Battery |
|
HRW-PWR1.00001 |
HEREWIN 6S 22.2V 22000mAh Battery |
|
TAT-PWR1.00003 |
TATTU Plus 6S 22.2V 22000mAH Battery |
|
OKC-PWR1.00001 |
OKCELL 6S 22.2V 22000mAH Battery |